FAQ

Tips & Tricks behangen

Can I glue new wallpaper on top of old?

We always advise removing old wallpaper first.

Can I hang wallpaper on any wall?

Deine Wände müssen glatt, sauber, staubfrei und eine neutrale Farbe haben. Beseitige Flecken oder Farbunterschiede auf der Wand, um ein Durchschimmern zu verhindern. Alle Löcher und Risse müssen aufgefüllt und glatt geschliffen werden. Behandele stark absorbierende Wände mit einer geeigneten Grundierung.

What does the batch number on the roll mean?

The batch number on the roll indicates the wallpaper’s printing series. If you’re going to be using multiple rolls, check that they’re all from the same printing series. This is because minor colour and pattern differences can sometimes occur in different batches. So remember to make sure that all the rolls have the same batch number before you start wallpapering.

What kind of sample will I get for a Wallpower?

You can also order samples of a variety of Wallpowers. However, this sample will contain a cut-out of the image. Not the whole picture. But the sample will give you an accurate idea of the different colours and the texture of the Wallpower. 

Can I order a wallpaper sample?

You can order a sample of most of our wallpapers. Each wallpaper sample costs €1.95, including the cost of postage. At present, it is only possible to order one sample for each wallpaper design. It could be because a sample of that product is not available. The order button only appears on the product page of the item number for which samples are available.

How do I know how much wallpaper I need for the wall or space I want to wallpaper?

The amount of wallpaper you need depends on how you intend to use it. The wallpaper calculator is a handy guide and gives a good indication of the number of wallpaper rolls you need. Want to double check? Visit one of our sales outlets for expert advice.

I can’t find a sample button for a particular product. Why is that?

It could be because a sample of that product is not available. The order button only appears on the product page of the item number for which samples are available.

Contact

If you have a question, please let us know! We try to do our best to have an answer as soon as possible. 

Address headquarters (for business only):
Heliumstraat 100
Zoetermeer
The Netherlands

Telephone number: 0031-793441200